Deringer EDI Questions and Answers for Partners
Deringer EDI initiative was developed for reducing labor costs and replacing them with electronic means. Deringer EDI solution is aimed at improving efficiency and accuracy of business processes in logistics. EDI allows to receive your data, process it and send the appropriate acknowledgements and responses to you and/or a third party. Deringer EDI initiative may seem not realistic or appropriate for all trading partners, however, step by step integration can make the process easier and will result in successful EDI integration for both partners.
- Does Deringer support XML data? Does Deringer support Flat File data?
A: Yes, Deringer supports XML and flat file data. Deringer accepts flat file data in several formats such as Microsoft Excel CSV format, Microsoft Access format, or proprietary formats.
- Does Deringer support EDIINT (EDI over the Internet – AS1 and AS2)?
A: Deringer recognizes the potential cost-savings inherent to EDIINT. In fact, Deringer preferred communication method is through the EDIINT (AS2). Deringer supports both AS1 and AS2 standards.
- How do we test exchanging transactions with Deringer?
A: Deringer employs a strict testing regimen to ensure the EDI process is working before deploying to production. Deringer’s performs Unit and Integration testing before providing the business teams with transaction sets to validate the data. Once the testing is complete, it is followed by a two week parallel processing (conditional live) period. Once the parallel is satisfactory, it is ready to go live.
- How do we begin the mapping process? A: Deringer provides implementation guides that specify the EDI requirements and Deringer’s business requirements. These guides indicate which segments and elements are mandatory, optional, or conditional. In addition, they also specify the acceptable codelist values to send depending on the transaction type. Each guide also includes sample data for your reference. Use these implementation guides to create mapping specifications before starting the mapping process.
- Does Deringer provide mapping services if we decide to set up EDI in-house?
A: Deringer’s primary focus is to forward processed data accurately and promptly to US Customs and Border Protection, as well as its warehouse management system. Therefore, Deringer does not provide specific consulting to partners on EDI. However, Deringer can refer you to a service provider that specializes in providing support on mapping. In addition, your VAN or EDI service provider can also provide support on mapping.
- Does Deringer provide EDI 997 Functional Acknowledgement or functional acknowledgements for other EDI formats?
A: Yes, Deringer is able to acknowledge all EDI documents received from partners by responding with an EDI 997 Functional Acknowledgement per partner request on EDI transactions. Deringer can also send acknowledgements from other EDI formats.
- We did not receive a Functional Acknowledgement for the EDI document we sent. What should we do and who do we contact?
A: Transmission of EDI transactions will be acknowledged by an EDI 997 Functional Acknowledgement. Other EDI transactions will be acknowledged with the agreed upon document. It is the sender’s responsibility to verify that Deringer has acknowledged the transmissions and has taken appropriate action if the expected acknowledgments have not been received within the time specified by both sender and receiver. Please check your EDI system, contact your EDI VAN, or provider to investigate if the EDI document was transferred to Deringer’s mailbox before contacting Deringer EDI team members.
- If we send transaction data that contains errors, how can they be corrected?
A: If the transmitted data contains errors, inform a Deringer EDI team member immediately and email or fax the corrected data to the proper branch contact.
- What are the business hours of EDI?
A: EDI transactions can be sent 7 days a week 24 hours a day. Changes to this scheduled are published when needed.
- If I send information using EDI, do I still need to provide paper copies?
A: Once the testing and parallel testing are complete, paper copies would no longer need to be sent. The timing of this would be discussed and reviewed during the project.
How are duplicate transmissions handled?
A: Duplicate transmissions would be rejected. Changes to the original submission would need to be handled on a case by case basis. Warehouse orders are handled in a different fashion than CHB transactions.