Ryder EDI Functional Acknowledgement
For each EDI 810 sent to Ryder (Ariba), you will receive a functional acknowledgement (997). If the 810 has failed at the translator level, you will be sent a negative FA. The content of the FA will indicate that the invoice was in error. If you receive a negative FA, your invoice has not been received by the Ariba Network or Ryder. The error must be corrected and the invoice resent. A typical FA header of a failed invoice appears as follows:
ISA{00{ {00{ {ZZ{ARIBAEDI {ZZ{SUPPLERT
{031210{0643{U{00401{000000004{0{T{}…
GS{FA{ARIBAEDI{SUPPLERT{20031210{0643{4{X{004010…
ST{997{0004…
AK1{IN{57224…
AK2{810{0001…
AK5{E…
AK2{810{0002…
AK5{E…
AK2{810{0003…
AK5{A…
Note the ‘E’ flag on the AK5 for the 810’s in error. In the case multiple invoices were sent under the same interchange envelope, only the invoices in translation error will not be sent to the Network. Successful or ‘A’ invoices will be translated and posted to the Network. For example, if your interchange envelope contains 20 separate invoices with one invoice missing a required element, the remaining 19 invoices will be processed and sent to customer via Ariba Network.
Make sure you have configured your error notification accordingly in both test and production in the Invoice Configuration section of your account. A valid email address must be maintained or you will not receive any email explanation of document translation failures nor are these visible in online transaction history. If your invoice fails and you are unable to resolve the message, you must open a ticket with tech support for resolution.
If you are receiving the 850, it is required that the 997 (FA) is sent to Ariba for each order transmitted. If a 997 is not received within 72 hours, the Network will Fail state the order. This will prevent subsequent transactions from posting against the PO electronically.
EVERY interchange to Ariba SN MUST have a unique ISA control number. For example, 810 with ISA293 fails during translation. Correction is made and 810 sent again. The ISA for the corrected 810 must be unique or it will be ignored by Ariba.
To learn more about EDI and become a certified EDI Professional please visit our course schedule page.