EDI Order To Delivery Cycle Time Formula

Elapsed time is measured in calendar hours, not business hours.
Order Received Date Time = Date Time 0.
Order Actual Receipt Date Time = Date Time on which product is ‘checked in and available for unloading’ by the customer (including transit, warehousing, appointment delays).
Individual Orders
Orders over a Period
EXAMPLES
Example 1: Manufacture to forecast assuming 7 calendar day operations
Order is placed via EDI by customer (Hour #0).
Order is processed/reviewed by manufacturer and/or sent to plant/distribution facility for fulfilment (Hour #24).
Order is picked and transportation arranged in correspondence with the buyer ‘requested delivery/pickup date’ (Hour #48 – Hour #72).
Shipment departs fulfilment location en route to customer location (Hour #96) – 24 hour transit.
Product arrives at customer location and is available for unloading (Hour #120).
Order to Delivery Cycle Time = 120 hours.
Order to Delivery Cycle Time = (120-0)/1.
Example 2: Manufacture to order, assuming 3 day production cycle
Order is placed via EDI by customer (Hour #0).
Order is processed/reviewed by manufacturer and/or sent to plant/distribution facility for fulfilment (Hour #24).
Production of product occurs (Hour #96).
Order is staged and transportation arranged in correspondence with the buyer ‘requested delivery/pickup date’ (Hour # 120).
Shipment departs fulfilment location en route to customer location (Hour # 144) – 24 hour transit.
Product arrives at customer location and is available for unloading (Hour #168).
Order to Delivery Cycle Time = 168 hours.
Order to Delivery Cycle Time = (168-0)/1.