HealthSmart Claims EDI Clearinghouse services
HealthSmart Claims solution for payors and those with self-administered health plans, offers complete Electronic Data Interchange (EDI) Clearinghouse services. HealthSmart Claims Information Systems offers significant operating efficiencies to the healthcare industry through a range of solutions that streamline electronic claims processing. HealthSmart Claims services facilitate “clean claims,” resulting in reduced administrative costs for you and improved customer service with your providers.
- Claim and encounter submission
- Claim status inquiry and response
- Eligibility inquiry and response
- Review/Inquiry/Response request
- Electronic Remittance Advice (ERA) delivery
HealthSmart Claims Ongoing and Comprehensive Support
HealthSmart understands the importance of continuing the relationship with the customers after the implementation process is complete. The HealthSmart Claims experienced EDI staff will help you:
- Increase electronic claim volumes
- Reduce administrative costs
- Reduce support issues regarding eligibility, claim status, ERAs, and referral and authorization requests
Scanning and Optical Character Recognition
HealthSmart specializes in providing full front-end claims management services. They include Scanning and Optical Character Recognition (OCR) services. These processes include multi-level verification and editing to ensure clean claims. Once clean claims are achieved, we provide the electronic claim images online via a secured Electronic Claim Mailbox (ECM). Your mailbox includes a scanned image of each original claim as well as an EDI export of the claims in the requested format. Features of our Scanning and OCR services include:
- High volume scanning and data capture of paper claims (UB-92 & HCFA-1500)
- Industry leading editing procedures
- Data validation by highly skilled staff
- EDI export of claim claim into requested electronic format (ANSI, NSF, etc.).
- Online access to claim images via secure website
Complete Mailroom Services
HealthSmart offers complete mailroom services, so your claims can be mailed to HealthSmart by the client or HealthSmart Claims system can create a unique PO Box enabling providers to mail paper claims directly to HealthSmart. HealthSmart will perform the necessary mailroom services prior to scanning.