Product Labeling (UPC/EAN Labels Mandatory Rules)

Product Labeling demands declared by Zappos state that UPC/EAN Labels are Mandatory. UPC and EAN barcodes must be GS1 Certified when conducting business with Zappos and 6pm.com. Place a human-readable and scannable UPC label (12 digits) or EAN label (13 digits) on every individual product packaging sent to the FC.

Only one UPC or one EAN should be printed on the labels (not both).

UPC and EAN labels must be visible and are to be placed on the outside of the individual product box, poly bag, cardboard or chipboard box. Products may include a MSRP pre-priced hangtag or label. Please note: Products with pre-priced labels will not be updated if the MSRP price changes.

Product Labeling

For all apparel products, a hangtag must be attached to the product with the UPC or EAN number. Also, the UPC or EAN adhesive labels must be visible and are to be placed on the outside of the individual product box, poly bag, cardboard or chipboard box even though a hangtag is already provided. Both the hangtag and adhesive label are required for apparel products.

The UPC or the EAN on the labels and/or hangtag must be derived from the Zappos Purchase Order that was received. No name of another retailer should appear on the labels and/or hangtags.

Required Information on the UPC label:

  • Brand
  • Style name or number
  • Color
  • Size
  • UPC or EAN human-readable number and scannable barcode (whichever number was received on the Zappos Purchase Order)

Zappos and 6pm.com will refuse and return every product that does not have a scannable UPC or EAN label with correct product data at the Vendor’s expense.

Country of Origin

All products must be marked with a Country of Origin label. The Country of Origin label can either be on an affixed label, a hang tag or on a sticker. For shoes, the country of origin label must be on both shoes in the pair. Simply having the Country of Origin on the website or on a shoebox is not sufficient.

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