Retrieving An EDI File

Retrieving An EDI File From UHA

If sender (UHA Trading Partner) provided UHA with an email address, it will receive email notification that files are available for pickup. Each Transmitter will be issued a username and password after a properly completed and signed request form is received and approved by UHA. Use the assigned username and password to login to UHA’s Secure File Server, by following the steps below.

  1. Open your web browser and enter the url “”
  2. On the login page, enter your assigned username and password.

    Note: The password is not “hidden” so that you can confirm the correct password is being entered. It is recommended that you change your password the first time you have logged in.

  3. Once you have successfully logged in, you will be on your individual user page. In the lower portion of the page will be a listing of the files available for download. The files are listed in descending order, from newest to oldest.
  4. Click on the Download button next to the desired file to begin transferring the file from UHA. 5. After you have successfully downloaded your file(s), click on the Delete button to remove the file from UHA’s Secure File Server. If you do not delete the file at this time, the file will automatically be deleted 1 hour after it was last downloaded.

File Processing and Availability

Files may be submitted to UHA weekdays, Monday – Friday. Files submitted by 5:00 PM Hawaii time will normally be processed the same evening. Files will normally be available for pickup by 9:00 AM Hawaii time, Monday – Friday. 997 Acknowledgement files will normally be available for pickup the next business day following submission of the 837 file.

To learn more about EDI and become a certified  EDI Professional please visit our course schedule page.

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