EDI Training

Roles and Stakeholders to learn from EDI Webinars

Electronic Data Interchange (EDI) training may be needed for various individuals and roles within an organization. At EDI Academy webinars, we train professionals of different business roles. Based on our experience, we can define some key stakeholders who may require EDI training. Let’s talk about them today.

IT Professionals

IT personnel, including system administrators, developers, and support staff, will require EDI training to understand the technical aspects of implementing and maintaining an EDI system. They need to be familiar with the EDI standards, data mapping, communication protocols, and troubleshooting techniques.

Business Analysts

Business analysts play a crucial role in understanding business requirements and translating them into EDI specifications. They need to be trained in EDI concepts, document types, data mapping techniques, and business process modeling to effectively analyze and design EDI solutions.

Operations and Supply Chain Teams

Teams involved in procurement, inventory management, logistics, and order fulfillment should receive EDI training. They need to understand how to interact with EDI systems, interpret EDI documents, and handle exceptions or errors that may occur during data exchange.

Customer Service Representatives

Customer service representatives who handle customer orders, inquiries, and issue resolution should be trained in EDI. They should be familiar with the EDI order processing flow, document acknowledgments, and troubleshooting techniques to provide accurate and timely assistance to customers.

Trading Partners

If your organization works closely with trading partners who use EDI, it may be beneficial to provide them with basic EDI training. This ensures that they understand your EDI requirements, data formats, and communication protocols, leading to smoother collaboration and data exchange.

Management and Executives

While management and executives may not directly work with EDI systems, they should have a high-level understanding of EDI’s benefits, potential challenges, and its impact on business operations. This knowledge helps them make informed decisions, allocate resources, and set strategic goals related to EDI implementation.

Compliance and Legal Teams

EDI training can be valuable for compliance and legal teams responsible for ensuring adherence to industry standards, regulations, and data privacy laws. They need to understand the legal and compliance implications of EDI, data security measures, and privacy requirements.

Training for these stakeholders can be provided through a combination of workshops, seminars, online courses, documentation, and hands-on exercises. The training should cover both technical aspects of EDI implementation as well as the business processes and workflows involved in EDI-enabled operations.

At EDI Academy, we offer online instructor-led webinars where we start from basics and dive deeper in many EDI aspects. Also, we provide custom training upon your business requirements and needs.

👉 Contact us (info@ediacademy.com) to order a training for your business or choose a suitable course on ourĀ webpage.

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