EDI Chargeback Management: Tracking and Prevention EDI Chargeback Management can be a difficult task as chargebacks may reflect shipments that were made several weeks ago. Therefore, it is important to have a good chargeback tracking and EDI Chargeback Management process in place. EDI Chargeback Management – Tracking Develop a process to find out about deductions … Read More →
Chargebacks Processing: Strategies To Reduce Chargebacks Chargebacks processing and reduction are a company-wide issue. Do not conduct research and chargebacks processing to play the “blame game” instead make sure that internal operations and computer systems are corrected and employees are trained. The Credit Research Foundation (CSM Communications Co., Inc., 2003) conducted a customer-deduction survey of 280 … Read More →
EDI Chargebacks: Definition and Common Types EDI Chargebacks (often referred to as “expense-offsets”) are financial penalties for non-compliance with your customer’s requirements. Customers issue EDI chargebacks because vendor noncompliance disrupts operations and creates an additional expense for the customer. Therefore, customers create “expense offset policies” that are intended to recover the additional cost incurred by the customer … Read More →
EDI Integration Guides: Pilot Trading Partner and Community Roll-Out Techniques EDI integration guides were already discussed in EDI Academy earlier posts, e.g. EDI Cost Analysis, EDI Planning or EDI For Small Business. Today’s post describes EDI integration guides regarding pilot trading partner testing and community roll-out techniques. One of the best ways to assure success is to test … Read More →