Root Cause Analysis – Error Notifications vs. Error Reporting * The following information is based on The Retail Value Chain Federation (RVCF) Supply Chain Guidelines Traditional error notifications consist of a description of the error and the identification number of the associated document (e.g., the ASN number). By aggregating additional ship notice and PO information, over time, it’s possible … Read More →
Fixing Errors in ASN error notification (RVCF Guidelines For Supply Chain) ASN error notification and the expected response will vary by retailer. Technical errors communicated in a Functional Acknowledgement may call out the first error encountered in the ASN and not subsequent errors. If this is the case, the entire ASN should be reviewed to see … Read More →
Business Error Notifications – RVCF Supply Chain Guidelines An EDI transaction can successfully pass through an EDI translator, receive an “Accepted” FA, and still fail in the receiver’s application if there are fatal errors in the data itself. For example, the GTIN was provided in the ASN, but it doesn’t match the GTIN in the … Read More →
RVCF Guidelines: Technical Error Notification The EDI 997 Functional Acknowledgement (FA) communicates technical errors in EDI syntax, but not those identified when the data is processed by the receiver’s business application. In discussion with RVCF members, it finds that in retail, FA’s are fairly well understood, commonly used and successful. EDI 997 Functional Acknowledgements are mandatory … Read More →